Privacy Policy.
What we collect, why we collect it, and the choices you have.
Who we are
This site is operated by Auxelit Softworks (“we”, “us”), a software company based in Cebu City, Philippines. The data controller is [registered legal entity name], [registered address]. For any privacy question or request, contact [privacy@auxelit.com] (general enquiries: support@auxelit.com).
What we collect
- Information you send us. When you use our contact form we collect your name, email address, company (optional), and message.
- Technical data. If and when the contact form is connected to a backend, our host may process standard server logs (e.g. IP address, timestamp, user agent) to deliver and secure the service. We do not run analytics or advertising trackers.
Cookies & tracking
This website sets no cookies and uses no analytics or third-party trackers. Fonts are self-hosted, so no data is shared with a font provider as you browse. If we ever add analytics, embeds, or similar, we will update this policy and, where required, ask for your consent first.
Why we use your information
We use the details you submit only to respond to your enquiry and to take steps you request prior to any engagement. Where the law requires a lawful basis (e.g. UK/EU GDPR), we rely on our legitimate interest in responding to you, or on taking steps at your request before a contract. We would only use your details for marketing with your separate consent.
How long we keep it
We keep enquiry messages for [retention period], then delete or anonymise them, unless we need to keep them longer to meet a legal obligation or resolve a dispute.
Who we share it with
We do not sell your personal data. We share it only with service providers that help us operate — for example our email provider [email/host provider] — under appropriate confidentiality and data-processing terms.
International transfers
We process data in the Philippines. If you contact us from the EU/UK, Canada, Australia, New Zealand or elsewhere, your information is transferred to and handled there; we take reasonable steps to protect it in line with applicable law.
Your rights
Subject to your local law, you may request access to, correction of, deletion of, or a copy of your personal data, and you may object to or restrict certain processing. To exercise a right, email [privacy@auxelit.com]. You may also complain to your data protection authority — for example the National Privacy Commission (Philippines), the ICO (UK), your EU supervisory authority, the OAIC (Australia), or the OPC (Canada).
Children
This is a business website and is not directed at children under 18; we do not knowingly collect their personal data.
Changes
We may update this policy from time to time. The latest version will always be posted on this page with a revised “last updated” date.